Internet Service Provider Agreement for Hillsboro
This Internet Service Provider Agreement (the “Agreement”), dated as of ________________ (the “Effective Date”), is by and between
KGI COMMUNICATIONS, LLC, a Virginia limited liability company with offices located at 20 Synan Rd. STE 111, Fredericksburg VA
22405 (“KGI”) and _____________________________________________ (“Subscriber”), a Virginia resident located at _________________________________________________________________________________________.
WHERAS, the Subscriber wishes to procure from KGI the services described herein, and KGI wishes to provide such services to the
Subscriber, each on the terms and conditions set forth in this Agreement.
NOW, THEREFORE, in consideration of the mutual covenants, terms and conditions set forth herein, and for other good and
valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:
1. The Service. Subject to the terms of this Agreement, KGI grants to Subscriber a limited, personal, non-transferable, and nonexclusive
right to use the Air Fiber fixed wireless Internet service provided by KGI (the “Service”) during the term of this Agreement.
Subscriber’s use of the Services shall be in accordance with this Agreement and KGI’s Acceptable Use Policy, which is made a part of
this Agreement. Subscriber is responsible for providing and maintaining all equipment and software necessary to access the Service.
Nothing in this Agreement grants or transfers to Subscriber any ownership rights in the Service, including the software and other
intellectual property rights related to the Service.
2. Payment. For access to and use of the Service, Subscriber agrees to pay the fee amounts set forth in the Service Application
Form. Subscriber must (i) provide KGI with accurate and complete billing information including legal name, address, telephone number,
and credit card/billing, and (ii) report to KGI all changes to this information. Subscriber is responsible for all charges to Subscriber’s
account. Subscriber will be billed each month for the service and any additional usage or services. Subscribers are responsible for paying
all charges billed to their account in the manner and method prescribed on their invoice. KGI is not responsible for any charges or
expenses (overdrawn accounts, exceeding credit card limits, etc.) resulting from charges billed by KGI. If KGI has failed to pay any
underlying service provider all amounts owing for your account - whether or not you have paid KGI - your account will be subject to
suspension or cancellation until you or KGI has paid all amounts due. Delinquent accounts may be suspended or canceled at KGI’s sole
discretion; however, charges will continue to accrue until the account is canceled. KGI may bill an additional charge to reinstate a
suspended account. A monthly billing cycle shall commence on the anniversary date of the installation of the service. Subscriber is
responsible for any taxes, including personal property taxes or sales taxes resulting from Subscriber’s use of the Service.
3. Software License. In the event Subscriber installs software distributed by KGI (including software from third-party vendors), KGI
grants to Subscriber a limited, non-exclusive, non-transferable and non-assignable license or sublicense, as applicable, to install and use
such software, together with its associated documentation, and any updates thereto (“Licensed Software”) in order to access and utilize
the Service. Subscriber agrees to use the Licensed Software solely in conjunction with the Service and for no other purpose. KGI may
modify the Licensed Software at any time, for any reason, and without providing notice of such modification to Subscriber. The Licensed
Software constitutes confidential and proprietary information of KGI and KGI’s licensors and embodies trade secrets and intellectual
property protected under United States copyright laws, other laws, and international treaty provisions. All right, title, and interest in and to
the Licensed Software, including associated intellectual property rights, are and shall remain with KGI and KGI’s licensors. Subscriber
shall not translate, decompile, reverse engineer, distribute, remarket or otherwise dispose of the Licensed Software or any part thereof.
Subscriber may not download, use or otherwise export or re-export the Licensed Software or any underlying information or technology
except in full compliance with all United States and other applicable laws and regulations. By installing or downloading the Licensed
Software, Subscriber represent and warrant that Subscriber is not located in, under the control of or a national or resident of any country
on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders.
4. Term and Termination. The term of this Agreement shall commence on the Effective Date. Subscriber has selected an initial five-year
Service plan, then this Agreement shall continue for five years and, unless otherwise terminated at the end of such five-year period, will
continue a month-to-month basis thereafter. Subscriber is eligible for a 90-day trial period, as indicated at the time Subscriber signed up
for the Service. If Subscriber does not cancel this Agreement within the 90-day trial period, KGI will begin charging Subscriber for the
Service in accordance with the terms hereof.
Subscriber may terminate this Agreement at any time; however, if Subscriber has signed up for an initial five-year Service plan, then
Subscriber may not terminate this Agreement until after such initial five-year term. Subscriber’s continued use of the Service constitutes
acceptance of this Agreement as it may be amended from time to time. If Subscriber is dissatisfied with the Service or any related terms,
conditions, rules, policies, guidelines, or practices, Subscriber’s sole and exclusive remedy is to discontinue using the Service. KGI
reserves the right, in its sole discretion, to terminate Subscriber’s account and use of the Service, with or without notice. Subscriber may
terminate its account and this Agreement at any time and for any reason by providing notice of intent to terminate to KGI. If Subscriber
leases any equipment from KGI, Subscriber shall return such equipment to KGI no later than seventy-two (72) hours following the
termination of this Agreement. Such equipment will be returned in working order and good condition, ordinary wear and tear excepted. In
the event the equipment is not timely returned or is not returned in working order or good condition, Subscriber shall pay KGI an amount
equal to the then fair market value of such equipment, as reasonably determined by KGI. Any amounts owed or refunded to Subscriber
under the terms of this Agreement will be processed as an account credit. Account credits will be applied against future payments owed
by Subscriber. In the event an unused account credit exists as of the termination of this Agreement (after applying such credit to any
additional amounts that may be owed by Subscriber following the termination), KGI will remit a check in the amount of such account credit
to Subscriber within 6 weeks of termination provided. Checks will be sent to the address where the Service was provided, unless
Subscriber otherwise notifies KGI at the time of termination that such check should be sent to an alternate address.
5. No Resell. Subscriber’s use of the Service is limited to Subscriber’s household or business. Subscriber may not resell, and/or otherwise
extend the Service via wires and/or wireless or other means to other users outside of the Subscriber’s immediate household or business.
Rental units, whether or not attached to Subscriber’s principal residence or place of business, are considered separate users, and
separate Service must be established with KGI for each such rental unit. If Subscriber deploys a personal wireless network that is
connected to the Service, Subscriber must secure such network so as to prevent others from accessing it. Subscriber may provide access
to the wireless network to members of the Subscriber’s household, visiting friends and family, and Subscriber’s employees and agents, as
6. Monitoring. KGI has no obligation to monitor the Service but may do so and may disclose information regarding the use of the Service
for any reason if KGI, in its sole discretion, believes that it is reasonable to do so, including but not limited to: satisfy laws, regulations, or
immediately remove Subscriber’s material or information from KGI’s servers, in whole or in part, which KGI, in its sole and absolute
discretion, determines to infringe another’s property rights or to violate KGI’s Acceptable Use Policy.
7. Disclaimer of Warranties. THE SERVICE IS PROVIDED AS-IS AND WITHOUT WARRANTY OF ANY KIND. KGI EXPRESSLY
DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE/NONINFRINGEMENT. KGI DOES NOT WARRANT
THAT THE SERVICES WILL MEET SUBSCRIBER’S REQUIREMENTS OR THAT THE OPERATION OF THE SERVICES WILL BE
UNINTERUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED. KGI DOES NOT WARRANT
OR MAKE ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES OR ANY RELATED
DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, QUALITY, RELIABILITY, APPROPRIATENESS FOR A
PARTICULAR TASK OR APPLICATION, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY KGI OR
ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY. SUBSCRIBER IS ENTIRELY RESPONSIBLE FOR AND ASSUMES ALL RISK FOR THE USE OF THE SERVICE.
SUBSCRIBER SHOULD NOT USE THE SERVICE IN HIGH-RISK ACTIVITIES WHERE SUBSTANTIAL DAMAGE COULD RESULT IF
AN ERROR OCCURS. KGI DOES NOT WARRANT OR REPRESENT THAT IT’S SECURITY PROCEDURES WILL PREVENT THE
LOSS OF OR IMPROPER ACCESS TO SUBSCRIBER’S DATA. KGI IS NOT RESPONSIBLE FOR TRANSMISSION ERRORS OR
CORRUPTION OR SECURITY OF INFORMATION CARRIED OVER OR THROUGH TELECOMMUNICATIONS LINES OR OTHER
8. Limitation of Liability. IN NO EVENT SHALL KGI BE LIABLE TO SUBSCRIBER OR ANY THIRD PARTY FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION. INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES
FOR LOSS OF BUSINESS, LOSSES OF PROFITS, LOSS OF GOODWILL OR BUSINESS REPUTATION, BUSINESS INTERRUPTION,
LOSS OF DATA, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF OR CONNECTED IN ANY WAY WITH THIS
AGREEMENT OR THE SERVICES, OR FOR ANY CLAIM BY ANY THIRD PARTY (INCLUDING FOR INTELLECTUAL PROPERTY
INFRINGEMENT), EVEN IF KGI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE
FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. THE TOTAL LIABILITY OF KGI TO SUBSCRIBER
FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR
OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES PAID BY SUBSCRIBER TO KGI IN THE THREE (3) MONTHS PRIOR TO THE
EVENT CAUSING LIABILITY.
9. Uncensored Information. SUBSCRIBER UNDERSTANDS THAT CONTENT AND MATERIALS ON THE INTERNET ARE CREATED
AND MAINTAINED BY THIRD PARTIES AND THAT PORTIONS OF SUCH MATERIALS MAY BE SEXUALLY EXPLICIT, OBSCENE,
OFFENSIVE, OR ILLEGAL. IN NO EVENT SHALL KGI BE LIABLE TO ANY PERSON OR ENTITY, EITHER DIRECTLY OR
INDIRECTLY, WITH RESPECT TO ANY MATERIALS FROM THIRD PARTIES ACCESSED THROUGH THE SERVICES. SUBSCRIBER
ASSUMES TOTAL RESPONSIBILITY AND RISK FOR SUBSCRIBER’S USE OF THE SERVICES AND INTERNET GENERALLY. KGI
DISCLAIMS ANY AND ALL RESPONSIBILITY FOR CONTENT CONTAINED IN ANY THIRD PARTY MATERIAL ACCESSIBLE VIA THE
10. Exclusive Remedy. Subscriber’s sole right and remedy for breach of this Agreement by KGI if Subscriber is dissatisfied for any reason
with the Service is to terminate this Agreement.
11. Indemnity. Subscriber shall indemnify and hold KGI harmless against any and all liabilities, losses, damages, judgments, claims,
causes of action, and costs (including attorney fees and disbursements) which KGI may hereafter incur, suffer, or be required to pay,
defend, settle (subject to any limitations set forth in this Agreement), or satisfy as a result of Subscriber’s use of the Service. KGI reserves
the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by
Subscriber, in which event Subscriber will cooperate with KGI in asserting any available defenses.
12. No Breach or Default. In no event will KGI be liable or responsible to Subscriber, or be deemed to have defaulted under or breached
this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement, when and to the extent such failure or delay
is caused by any circumstances beyond KGI’s reasonable control (a “Force Majeure Event”), including acts of God, flood, fire, earthquake
or explosion, war, terrorism, invasion, riot or other civil unrest, embargoes or blockades in effect on or after the date of this Agreement,
national or regional emergency, strikes, labor stoppages or slowdowns or other industrial disturbances, passage of Law or any action
taken by a governmental or public authority, including imposing an embargo, export or import restriction, quota or other restriction or
prohibition or any complete or partial government shutdown, or national or regional shortage of adequate power or telecommunications or
transportation. Either party may terminate this Agreement if a Force Majeure Event continues substantially uninterrupted for a period of 15
days or more.
on KGI’s website (the “Service Documents”) constitute the
entire agreement between Subscriber and KGI with respect to Subscriber’s use of the Service. KGI may revise, amend, or modify any of
the Service Documents at any time and in any manner. Any revision, amendment, or modification will be effective immediately after KGI
posts it at its website. Subscriber’s continued use of the Service constitutes Subscriber’s acceptance of and agreement to be bound by
14. Governing Law; Submission to Jurisdiction. This Agreement is governed by and construed in accordance with the internal laws of the
Commonwealth of Virginia without giving effect to any choice or conflict of law provision or rule that would require or permit the application
of the laws of any other jurisdiction. Any legal suit, action or proceeding arising out of or related to this Agreement [shall/may] be instituted
exclusively in the federal courts of the United States or the courts of the Commonwealth of Virginia, and each party irrevocably submits to
the exclusive jurisdiction of such courts in any such suit, action or proceeding. Service of process, summons, notice or other document by
mail to such party's address set forth herein shall be effective service of process for any suit, action or other proceeding brought in any
15. Waiver of Jury Trial. Each party irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal
action arising out of or relating to this Agreement or the transactions contemplated hereby.
16. Counterparts. This Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are
deemed to be one and the same agreement. A signed copy of this Agreement delivered by facsimile, e-mail or other means of electronic
transmission is deemed to have the same legal effect as delivery of an original signed copy of this Agreement.
17. Acceptance. By subscribing for this Service online, Subscriber has agreed that the Service will be subject to the terms and conditions
of this Agreement and has agreed to be bound hereby.
18. Various Fees: We will assess the following fees for our Service, where applicable. Effective immediately upon termination, you will be
billed for an $80.00 disconnect fee plus 10% of the remaining months in the original 5-year term (example: If a customer has two years
left on their five year term, it would be 24 months at $69.99 [or the amount of your chosen plan] equals $1,679.76 times 10% equals
$167.98 plus the $80.00 disconnect fee. Your total amount would be $247.98).
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first written above.
KGI COMMUNICATIONS, LLC CUSTOMER NAME:
Signature: __________________________ Signature: _________________________
Print Name: ________________________ Print Name: _______________________
Title: ______________________________ Title (if business): _____________________