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  • Más
    • HOME
    • ABOUT US
    • INTERNET PLANS
    • REQUEST SERVICE
    • ACCOUNT PORTAL
    • TECHNICAL SUPPORT
    • TROUBLESHOOT STEPS
  • HOME
  • ABOUT US
  • INTERNET PLANS
  • REQUEST SERVICE
  • ACCOUNT PORTAL
  • TECHNICAL SUPPORT
  • TROUBLESHOOT STEPS

For current customers only

TECHNICAL SUPPORT: send an email to support@kgicomm.com

Email Support is available 24/7.  Create a service ticket by sending an email to support@kgicomm.com. Describe the issue you are experiencing, and send any pertinent information. Give your name, address, and phone number. The next available service technician will assist you.

KGI's Customer Account Portal Messaging

KGI's Account Portal has a messaging section that will create a support ticket that will be sent to an available technician. Simply describe the issue at hand and send.

KGI's Customer Service is available 8AM-4PM (Monday-Friday)

KGI's Customer Service Team is available Monday - Friday, 8am-4pm. Customer Service will take a message and route it to the next available technician. KGI's Customer Service phone number is 540-709-7070 ext 1.

KGI's fee-based IT Services

For a list of KGI's IT Support Services, please click here.

KGI's Contact

Additional contact information is here

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