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  • Más
    • HOME
    • ABOUT US
    • INTERNET PLANS
    • REQUEST SERVICE
    • ACCOUNT PORTAL
    • TECHNICAL SUPPORT
    • TROUBLESHOOT STEPS
  • HOME
  • ABOUT US
  • INTERNET PLANS
  • REQUEST SERVICE
  • ACCOUNT PORTAL
  • TECHNICAL SUPPORT
  • TROUBLESHOOT STEPS

IT SUPPORT SERVICES

Additional Pricing for IT Support Services

KGI Communications Technical Support Team stands ready to help our residential and commercial customers.


Telephone and email assistance are for the followings:


  • Initial Router Set Up, including Wi-Fi set up, on Installation Day - FREE


  • Telephone and email help with Customer's Electronic Devices,  Smart TVs, Computers, Routers, Wi-Fi assistance (including passwords), KGI's CPE/router and Troubleshooting is available by calling 540-709-7070. 


IT assistance in the home with additional KGI routers and/or customer's compatible router, customer's electronic devices, Smart TVs, computers, Wi-Fi additional assistance, KGI's CPE/router and Troubleshooting (if no fault of KGI):


  • Scheduled appointment:  $80/per hour for the tech's time and labor. 


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