IT SUPPORT SERVICES

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KGI Communications Technical Support Team stands ready to help our residential and commercial customers.

Telephone and email assistance are for the followings:

• Initial Router Set Up, including Wi-Fi set up, on Installation Day - FREE

• Telephone and email help with Customer's Electronic Devices,  Smart TVs, Computers, Routers, Wi-Fi assistance (including passwords), KGI's CPE/router and Troubleshooting is available by calling 540-709-7070. 

IT assistance in the home with additional KGI routers and/or customer's compatible router, customer's electronic devices, Smart TVs, computers, Wi-Fi additional assistance, KGI's CPE/router and Troubleshooting (if no fault of KGI):

• Scheduled appointment:  $80/per hour for the tech's time and labor.