Various Fees
KGI will assess the following fees for our Service, where applicable:
- Installation Fees: Varies Depending on Equipment - see Installation Pricing
- Residential Equipment Control Fee: $12.64/month
- Commercial Equipment Control Fee: $21.06/month
- FIBER Equipment Control Fee: $23.99/month
- FIBER Equipment Control Fee (Commercial): $29.99/month
- Equipment Repair/Replacement Fee: $200/each
- Late Payment Fee: Charged immediately after due date - $20.00 per month delinquent
- Service Disconnect Date: 14 days after due date due to non-payment; Reconnect fee if service is restored
- Cancellation/Disconnect Fee: $84.24
- Early Termination Fee for 2-year contract: Effective immediately at termination - 10% of total remaining months + $84.24 Disconnection Fee.
- Reconnection Fee for Terminated Service Due to Non-Payment or service disconnect: $80.00
- Unreturned Equipment Fee: 30 days after cancellation - $350 or cost of Equipment, whichever is greater
- Credit card chargeback fee: $150.00
- Restocking Fee: 30% of special order install quoted price
- CAN-SPAM Damage Resolution Fees: $4,000.00